| Catherine Cecilia | Manager, Service Delivery (YYZ) | 416-254-4174 | CATSATerminal 3, A.T. LevelRoom K311c/o GENCO2710 Brittania Road East #109Cargo Bld. 2 | Mississauga | Ontario |
| Delia White | Manager, Service Delivery (YYZ) | 888-294-2202 | 99 Bank Street | Mississauga | Ontario |
| Diane Gagnon | Manager, Service Delivery (YOW) | 613-949-2199 | MacDonald Cartier International Airport 2658 -1000 Airport Parkway Pvt. | Ottawa | Ontario |
| Hira Ramzan | Manager, Service Delivery (YYZ) | 416-254-6070 | CATSATerminal 3, A.T. LevelRoom K311c/o GENCO2710 Brittania Road East #109 | Mississauga | Ontario |
| James Crawford | Manager, Service Delivery (YYZ) | 647-241-9247 | CATSA Terminal 3, A.T. Level Room K311 c/o GENCO 2710 Brittania Road East #109 Cargo Bld. 2 Mississauga, Ontario L5P 1B2 | Toronto | Ontario |
| Kamal Arora | Manager, Service Delivery (YYZ) | 905-676-3556 | CATSATerminal 3, A.T. LevelRoom K311c/o GENCO2710 Brittania Road East #109Cargo Bld. 2 | Mississauga | Ontario |
| Kevin DeGaust | Terminal Manager | 905-676-5155 | 99 Bank Street | Ottawa | Ontario |
| Lawrence Xavier | Manager, Service Delivery (YYZ) | 905-676-5208 | 6300 Airport Rd., T3, AT level, Room K311Missauga, OnL5P 1B4 | Mississauga | Ontario |
| Marc-André Côté | Manager, Service Delivery (YOW) | 613-991-0125 | Ottawa Macdonald-Cartier International AirportCATSA Regional Centre0539-1000 Airport Parkway Private | Ottawa | Ontario |
| Matthew Blanche | Manager, Service Delivery (YYZ) | 416-209-5372 | CATSATerminal 3, A.T. LevelRoom K311c/o GENCO2710 Brittania Road East #109 | Mississauga | Ontario |
| Sandy Caletti | Manager, Service Delivery (YYZ) | 888-294-2202 | CATSA6300 Airport Road T1Level 2 Room ED 2230c/o GENCO2710 Brittania Road East #109Cargo Bld. 2 | Mississauga | Ontario |
| Steven Dhanani | Manager, Service Delivery (YYZ) | 905-676-5038 | CATSATerminal 3, A.T. LevelRoom K311c/o GENCO2710 Brittania Road East #109Cargo Bld. 2 | Mississauga | Ontario |