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Service Strategy Division
Organization Structure
Hierarchy
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Immigration, Refugees and Citizenship Canada
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National Headquarters
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Office of the Deputy Minister
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Digital Strategy, Services and Innovation Sector (Structure under review)
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Service Policy and Design (and DPM 3 Design Authority)
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Service Strategy Division
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Service Improvement Unit
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Service Policy and Evaluation Unit
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Staff Engagement and Governance Unit
Employees
Name
Title
Telephone Number
Claude Arbez
Director
613-404-6057
Ellen Feng
Senior Policy Analyst
613-799-0737
Mitchell Wanless
Assistant Director
343-548-4712